Jewelry Care + Policies
We respect your privacy and do not sell, share or trade customer information. All of the information we collect from you is so that you can own a fabulous piece of handcrafted jewelry.
Shipping and Returns
Most orders ship within 4 business days via USPS Flat Rate, Priority Mail. All shipments are in insured and require signature for delivery. No shipping fee will exceed $20 despite destination; anything over that, we cover. We cannot ship to PO Boxes.
Returns must be requested within three days of receipt of the jewelry. Refunds will be issued after the work is received and inspected for damage or wear. (Buyer is responsible for shipping.)
Refunds are not valid for sale items, custom jewelry. Shipping charges are not refundable.
Each Nora Fischer Design is shipped with a small square anti-tarnish square. Store all pieces in a cool dry place, away from direct sunlight with your anti-tarnish square. Be sure to keep jewelry separated to avoid scratching.
As a general rule, jewelry should be the final touch to any ensemble. Adorn yourself after you have applied any cosmetics, hairspray, perfume, or lotions. (Be sure to avoid any other household chemicals and oils, too!)
Sterling silver tarnished naturally when exposed to oxygen. When you do need to clean, use mild soapy water and a toothbrush, dry with a soft cloth. If there is no patina on the piece, a silver cleaner cloth can be used on the silver. Do not use a silver cloth on any jewelry contains gold. When in doubt, take your collection to your local trusted jeweler to be professionally cleaned.
Freshwater pearls are soft and can be easily scratched and can be damaged by extreme dryness. Never immerse them completely in water. An occasional cleaning with a moist, soft cloth is best. Be sure to avoid all chemicals and oils to ensure pearls retain their brilliance. Do not use a silver polishing cloth on pearls.
Collections and Photography
Each collection is made in limited editions. To find out if a work is available for purchase, please Contact Nora.
We endeavor to provide the best images of the jewelry. Note, though, that each piece is handmade of natural materials and, in all likelihood, there will be slight variations from piece to piece.